Refund Policy

RIGHT TO RETRACT

According to article L.l21•20 of the Consumer Code, any consumer benefits from a period of 14 days to exercise their right of withdrawal without having to provide reasons or pay penalties, with the exception return costs.

The products must be returned in their packaging and in their original condition with the order number.

They will not be accepted if they have already been worn.

They must be returned to the following address:

82 chemin de roustang, 07000 Lyas.


Please contact us first at the following address to arrange a return: purpleplacecontact@gmail.com

WARRANTIES AND AFTER-SALES SERVICES

All products on sale on the website benefit from the legal guarantee of conformity (L211-4 of the Consumer Code) allowing the user to return defective or non-compliant products delivered.

Article L2ll-4 of the Consumer Code: The seller is required to deliver compliant goods existing at the time of delivery.

For any non-compliant product, you can contact us at the following address : purpleplacecontact@gmail.com in order to find a solution to your problem.