Refund Policy

RIGHT TO RETRACT

According to article L.l21•20 of the Consumer Code, any consumer has a period of 14 days to exercise his right of withdrawal without having to justify reasons, nor to pay penalties, with the exception return costs.

The products must be returned in their packaging and in their original condition with the order number.

They will not be accepted if they have already been worn.

They must be returned to the following address:

Espinets 50 rue Frere Jean, 07000 Saint Julien en Saint Alban


Please contact us at the following address to arrange a return: purpleplacecontact@gmail.com

WARRANTIES AND AFTER-SALES SERVICES

All the products for sale on the website benefit from the legal guarantee of conformity (L211-4 of the Consumer Code) allowing the user to return the products delivered which are defective or non-compliant.

Article L2ll-4 of the Consumer Code: The seller is required to deliver a compliant good existing at the time of delivery.

For any non-compliant product, it is possible to contact us at the following address : purpleplacecontact@gmail.com in order to find a solution to your problem.